Broadband help

rbbrown2448 · ‎23-06-2024

Hi

Despite reinstalling home, resetting my router and Chromecast the home app is failing to show Chromecast as a device and I am unable to cast via it. The Chromecast is connected to the TV. Any advice would be appreciated

Regards Roger

KeithFrench · ‎24-06-2024

Hi @rbbrown2448

I am sorry, but I cannot give advice on a non-TalkTalk router. Has this router had any firmware updates recently? You would be better off discussing this with ZYXEL tech support.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?

rbbrown2448 · ‎24-06-2024

Hi

Google home app

ZYXEL AMG1302-T11C

Regards Roger

KeithFrench · ‎24-06-2024

Hi @rbbrown2448

What make/model of router are you using? What home app is this?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?

Michelle-TalkTalk · ‎24-06-2024

Morning,

@KeithFrench - would you be able to offer any advice please?

Thanks

Michelle

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