Complaint

[Minmocroft]

So far I have spent more than 6 hours in chat rooms and on the phone trying to get a complaint resolved.  Is there anyone who actually cares

[Divsec]

Great thanks for that @Minmocroft unfortunately that will need a Talktalk employee to get to the bottom of it for you and they won't be back till Monday.

 In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here

[Minmocroft]

Appalling service. 2 missed engineer visits. Incorrect billing.  Inability for anyone to deal with it.  Hours spent in chat bots / phone calls being randomly transferred from one department to the next

[Divsec]

Hi @Minmocroft yes lots of people but they are all on the way home and won't be back till Monday.

If you could briefly outline your complaint it would certainly help.