Thanks, It was a couple of things.
Had cancelled my contract as end of period, having problems with router and unable to get a satisfactory renewal deal. Then received an email inviting me to call as talk talk would be able to make am an attractive offer.
When phoning they could do nothing without cancelling the cancellation. Which I then did as they made me an attractive offer. Told me it would take 24 hours for cancellation to reset but they would phone me the next day to set up my new contract.
The following day I was advised the offer was wrong and they could not honour it.
Surprised when I told them to reinstate the cancellation.
Bizarrely the next day received another email telling me to phone as they could definitely do something to convince me to stay with Talk Talk.
Strangely right up until this I had no problems with Talk Talk and had been impressed with them. Over the last few weeks I have had this and my router is now playing up.
