I contacted your tech support a couple of months ago for the same issue. At that time I was told the disconnection shouldn't happen again.
The connection improved only for a week after the contact but I am still experiencing the same constant connection dropping, and it has become worse than before.
As I am working from home as a web developer, this is unbearable and impossible to the point I have to use my phone's 4G connection most of the time.
Could you explain why this keeps happening?
Would it be possible to end the contract based on the poor service without the early termination fee?
