Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Constant need to restart Router

stevehatherly
First Timer
Private Message

on ‎08-10-2023 04:53 PM

Message 3 of 3

How can I get to speak to a real person about my daily need to restart my Router. All I get is a Robot that tests the line and Router but never finds the ongoing daily problem?

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎09-10-2023 06:35 AM

Message 1 of 3

Hi Steve

 

I'm sorry to hear this.

 

Have we sent you a replacement router to rule out any faults with the router?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎08-10-2023 07:58 PM

Message 2 of 3

Staff reply during the week, Monday to Friday, @stevehatherly.

 

Make sure that your community forum profile details are complete, for them to identify your account. 

 

Add your Talktalk landline number  / account number to Personal Information. 

 

Go via your avatar/name; settings. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
© TalkTalk 2026