We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Constant need to restart Router

stevehatherly
First Timer
Private Message

on ‎08-10-2023 04:53 PM

Message 3 of 3

How can I get to speak to a real person about my daily need to restart my Router. All I get is a Robot that tests the line and Router but never finds the ongoing daily problem?

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎09-10-2023 06:35 AM

Message 1 of 3

Hi Steve

 

I'm sorry to hear this.

 

Have we sent you a replacement router to rule out any faults with the router?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎08-10-2023 07:58 PM

Message 2 of 3

Staff reply during the week, Monday to Friday, @stevehatherly.

 

Make sure that your community forum profile details are complete, for them to identify your account. 

 

Add your Talktalk landline number  / account number to Personal Information. 

 

Go via your avatar/name; settings. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
© TalkTalk 2024