Contacting TalkTalk

[Mary77]

Has anyone got a phone number for TalkTalk on which you can SPEAK to someone rather than a text or WhatsApp . Every number I have tried leads me down a rabbit hole

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Flossyflo]

My you view box as not been working for months I reported it and it's still not working 

[Michelle-TalkTalk]

Hi Tinytoffee1,

Please can you create your own topic and we can look into this further for you.

Thanks

Michelle

[Tinytoffee1]

Same, been trying since monday

[Michelle-TalkTalk]

Hi @Kuldip2012 

I'm sorry to hear this. Please can you create your own topic and we can look into this for you.

Thanks

Michelle

[Kuldip2012]

Hi My broadband,is not working from Sunday

[KeithFrench]

Hi @go4godly 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[go4godly]

My internet is not working from yesterday onwards

[Gliwmaeden2]

@Patriciawhitton, you'll need to return to the message board and click start a topic. 

Then explain in full what the issue is in your own thread. It will be in the queue for attention from staff.

[Patriciawhitton]

Hello hi are you there please

[KeithFrench]

Hi @Chelseyward 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[Chelseyward]

My broadband is due to be turned on today but I have not received the internet box 

[Chris-TalkTalk]

Hi Mary,

How are you getting on? If you do still need assistance we are happy to help

Chris

[KeithFrench]

If you want to give some details as to what your problem is, then TalkTalk can deal with it via this forum, you can always try the Service Centre on 0345 172 0088. 

[Gliwmaeden2]

There's a useful search engine on the forum, @Mary77, which brings up this link if you put in words like "contact" etc:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

The 03451 720088 will give options to speak to different departments. Chat sometimes won't show up properly in some browsers / settings  so disable ad blockers/ enable pop ups or try another browser if in difficulty. 

Opening hours for each department are listed in a link from that page.