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Broadband help

For queries about your TalkTalk broadband service.

DHCP reservation issues

mikegostev
First Timer
Private Message

on ‎28-05-2022 05:25 PM

Message 7 of 7

Hi

I have issues with DHCP reservation. Whenever I add the new reservation the router rejects it because some my existing reservations "already in use". It looks like a UI/FW bug. Any ideas?

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6 REPLIES 6

KeithFrench
Community Star
Private Message TalkTalk

on ‎31-05-2022 10:11 PM

Message 1 of 7

What happens if you reserve the IP address the device already has, via the device listed in the initial Advanced mode section? I can't say I have noticed any problems, but a screenshot of what you are trying to do would make it easier for me to see if I can replicate your problem.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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mikegostev
First Timer
Private Message

on ‎31-05-2022 10:06 PM

Message 2 of 7

 

Serial NumberHardware VersionSoftware VersionGUI Version

N7191784N002270
FAST5364 3.00
SG4K100136
5.6.1

 

I don't reuse IP. I add the new reservation, but the UI shows a error on one of the previously existing reservations. It says "IP already in use". Of course it is but I don't change it I just add something new.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎31-05-2022 10:48 AM

Message 3 of 7

Hi @mikegostev @Debbie-TalkTalk 

 

What firmware is your Sagemcom running, you have only quoted the hardware revision?

 

To reuse a previously reserved IP address, the device that used that address previously must not have tried to connect to the router for more than 24 hours (default DHCP Lease time is 1 day). Once this timer has expired, the IP address should be available again. If you do not want to wait that long, reboot the router.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Debbie-TalkTalk
Support Team
Staff
Private Message
In response to mikegostev

on ‎31-05-2022 07:10 AM

Message 4 of 7

Hi mikegostev

 

Thank you.

 

@KeithFrench is this an issue you have reported?

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mikegostev
First Timer
Private Message
In response to Anonymous

on ‎30-05-2022 06:05 PM

Message 5 of 7

Hi.

It is Sagemcom FAST 5364-3.T8

Regards

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Anonymous
Not applicable
Staff
Private Message

on ‎30-05-2022 08:33 AM

Message 6 of 7

Hello,

 

Which router are you using? (make and model)

 

Thanks

 

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