cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

DNS ISSUE SAGEMCOM ROUTER

lenapakhi
First Timer
Private Message
Message 3 of 3

Hi I've been having the issue with DNS cutting internet nearly every day especially around midnight. Phoning up was no help but I found similar posts about the sagemcom router (bronze coloured). I seem to need either a new router or support changing settings/updating firmware.

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi lenapakhi

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

0 Likes

Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @lenapakhi the team here can help but you need to update your community profile with your landline phone number so they can identify your account, please don't post personal information here! 

I don't work here and all my opinions are my own.