For queries about your TalkTalk broadband service.
on 28-10-2022 08:13 AM
Hi I've been having the issue with DNS cutting internet nearly every day especially around midnight. Phoning up was no help but I found similar posts about the sagemcom router (bronze coloured). I seem to need either a new router or support changing settings/updating firmware.
on 31-10-2022 06:30 AM
Hi lenapakhi
Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.
Thanks
Debbie
on 28-10-2022 09:08 AM
Hi @lenapakhi the team here can help but you need to update your community profile with your landline phone number so they can identify your account, please don't post personal information here!