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Broadband help

For queries about your TalkTalk broadband service.

Dead router

Menai1
First Timer
Private Message TalkTalk

on ‎15-07-2024 01:35 PM

Message 3 of 3

My router has just died. Power light doesn't come on. I have checked fuses and socket, transformer is warm so power is obviously getting that far. I need a replacement please.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎16-07-2024 07:04 AM

Message 1 of 3

Hi @Menai1 

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎15-07-2024 01:44 PM

Message 2 of 3

Hi @Menai1 

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks

 

Debbie

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