You don't need to do anything at the moment. When you are due to switch TalkTalk will contact you (unless you wish to do so earlier).
Have you registered your reliance on your telecare device?
If not it's worth doing so before so it can be taken into account, but it may also be worth contacting the care company to check options.
Please see here for more details.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
