For queries about your TalkTalk broadband service.
21-11-2025 01:53 PM - edited 21-11-2025 02:02 PM
I find that whenever I use my TalkTalk account to try to access www.reddit.com, that I am presented with the message:
The connection was reset.
Try:
on 21-11-2025 02:39 PM
Hi there @Martin84 please confirm if you are messaging us from home?
21-11-2025 02:35 PM - edited 21-11-2025 02:37 PM
I have corrected the link in my previous post and still I find that I cannot access https://www.reddit.com
The security settings in my account are still unavailable so I cannot fully check Homesafe.
I have also cleared down the history on one of the browsers I use, including all cookies. But it has made no difference.
21-11-2025 02:28 PM - edited 21-11-2025 02:29 PM
21-11-2025 02:22 PM - edited 21-11-2025 02:29 PM
Thanks to the respondents. But:
It is not an issue of https because use of https://www/reddit.com returns the same message as above.
Any attempt to access the security settings of my account (currently) shows message:
There was a technical error
We’re sorry and working hard to resolve this. Please try again later.
As for cookies, I do not believe these to be an issue. This problem is present on two PCs I use from home where neither can connect to https://www.reddit.com.
on 21-11-2025 02:14 PM
BTW your link doesn't work because it isn't pointing to a secure domain i.e it should be https rather than http.
21-11-2025 02:12 PM - edited 21-11-2025 02:17 PM
Hi, @Martin84
If you only believe that you don't use Homesafe, check it first.
I have only 'Virus alerts' ON in TalkTalk Homesafe. I don't know if the other 3 settings cause any problem.
I do read www .reddit.com, now and then. There are zero problems.
You might also go to your list of cookies in your browser, and delete all reddit.com cookies.
on 21-11-2025 02:11 PM
I don't have any problems, do you use HomeSafe?