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For queries about your TalkTalk broadband service.

Does TalkTalk block websites like www.reddit.com?

Martin84
Whizz Kid
Private Message TalkTalk
Message 28 of 28

I find that whenever I use my TalkTalk account to try to access www.reddit.com, that I am presented with the message:

This site can’t be reached

The connection was reset.

Try:

ERR_CONNECTION_RESET
 
Is TalkTalk blocking www.reddit.com at all? I do not believe that I use the various HomeSafe or other security tools TalkTalk provides. I am also connecting directly to TalkTalk via a router supplied by them, and am not using any proxy or VPN.

This problem occurs regardless of the browser I use.
 
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27 REPLIES 27

Message 21 of 28

Hi there @Martin84 please confirm if you are messaging us from home?

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Martin84
Whizz Kid
Private Message TalkTalk
Message 22 of 28

I have corrected the link in my previous post and still I find that I cannot access https://www.reddit.com

 

The security settings in my account are still unavailable so I cannot fully check Homesafe.

 

I have also cleared down the history on one of the browsers I use, including all cookies. But it has made no difference.

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Billx
Insightful One
Private Message TalkTalk
Message 23 of 28

@Martin84 

https://www/reddit.com is incorrect, it should be  https://www.reddit.com    

 

 

     

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Martin84
Whizz Kid
Private Message TalkTalk
Message 24 of 28

Thanks to the respondents. But:

 

It is not an issue of https because use of https://www/reddit.com returns the same message as above.

 

Any attempt to access the security settings of my account (currently) shows message: 

 

There was a technical error

We’re sorry and working hard to resolve this. Please try again later.

 

As for cookies, I do not believe these to be an issue. This problem is present on two PCs I use from home where neither can connect to https://www.reddit.com.

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ferguson
Community Star
Private Message TalkTalk
Message 25 of 28

BTW your link doesn't work because it isn't pointing to a secure domain i.e it should be https rather than http. 

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Billx
Insightful One
Private Message TalkTalk
Message 26 of 28

Hi, @Martin84 

If you only believe that you don't use Homesafe, check it first.

I have only 'Virus alerts' ON in TalkTalk Homesafe. I don't know if the other 3 settings cause any problem.

I do read www .reddit.com, now and then. There are zero problems.

You might also go to your list of cookies in your browser, and delete all reddit.com cookies.

 

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ferguson
Community Star
Private Message TalkTalk
Message 27 of 28

I don't have any problems, do you use HomeSafe? 

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