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Broadband help

For queries about your TalkTalk broadband service.

Dropped signal

eagle4155
First Timer
Private Message TalkTalk

on ‎13-03-2024 04:44 PM

Message 2 of 2

Hi, both my ethernet and WiFi keep cutting out and saying 'the network could not be found.'

I've tried running the tests on the TalkTalk site, but the fault checker keeps giving me error messages when I try to test the line.

Please help!

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎14-03-2024 07:13 AM

Message 1 of 2

Good morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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