Check in the Ts&Cs for a postal address, @Tareq82.
Can't be done via Chat as they need to phone you in the UK, and otherwise it's an expensive call from abroad. Usual number to ring is 03451 720088 and speak to the Loyalty team.
Ts&Cs are linked at the foot of the page.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
