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For queries about your TalkTalk broadband service.

Equipment returns - no box?

portlanders
Team Player
Private Message
Message 4 of 4

So cancelled and received a returns bag, but have no box to ensure the router is returned in one piece. 
Do TT provide a box, or do they expect us to keep the original box to return it in the bag..... or are they happy just to have it returned loose in the bag? 
Will have to place an amazon order if they need it returned in a box lol 

Thanks

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3 REPLIES 3

Message 1 of 4
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portlanders
Team Player
Private Message
Message 2 of 4

Cheers Chris, arranged for itś collection tomorrow, so all good. Thanks

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi portlanders,

 

It's fine to return it in the bag, we don't provide a box to return it in.


Chris