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Broadband help

For queries about your TalkTalk broadband service.

FAST-5364-3T8 MODEM MODE

Untoasted1703
First Timer
Private Message TalkTalk

on ‎19-07-2024 07:58 AM

Message 2 of 2

Hi I want to use my Fast-5364-3T8 as a modem only. Specifically, i want to use it to convert the analogue signal from the isp to digital. I then want to use an ethernet cable to connect to a more a second router i have ( i want to connect it into router2's WAN port for internet access).  I want the second router to handle everything, apart from the fact that it will receive internet access from Fast-5364-3T8.

 

Is this possible/supported?. How can i make this happen please?

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KeithFrench
Community Star
Private Message TalkTalk

on ‎19-07-2024 11:06 AM

Message 1 of 2

Strictly speaking, it does not support modem mode.

 

However, I do have a workaround, what you need to do is to first reconfigure the Sagemcom to use a different IP network to the one used by your own router. E.g. if your own router uses the 192.168.1.0/24 network, then configure the Sagemcom to use an address on the 192.168.2.0/24 network. Then connect a LAN port on the Sagemcom to the WAN port on your 3rd party router.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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