Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:00PM

[nonotalk]

For 3-4 weeks now, everyday (except Sunday) without fail, Facebook, X (Twitter), Roblox, Pinterest and some other websites all become inaccessible between 4:30PM and 7:00PM. This is on all devices that access the router (Phones, tablets, laptops, desktops etc)

What is going on and how can this be solved?

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. After you added this and then removed it again did you also power down the router for a full 30 minutes as this will reset the current session?

Michelle

[nonotalk]

I have enabled and disabled and also changed the timings of Homework Safe, but still has not worked, the sites are still inaccessible. It is like TalkTalk are applying Homework Safe but disabling is not working, and it wasn't enabled in the first place, although the timings were correct... 4:30pm-7:00pm

[nonotalk]

I have checked the timings on Homework Safe section and it is disabled (off) However, going into the settings/timings it is between 4:30PM and 7:00PM so these are the times I am being blocked. So am going to enable and change times and see if that works...but it would still mean losing 15minutes access, as 15minutes are the minimum timespan settings.

[nonotalk]

No, Homesafe is not on it is disabled (off).

[fr8ys]

https://community.talktalk.co.uk/t5/Articles/How-to-use-HomeSafe/ta-p/2205196

[nonotalk]

Haven't done that knowingly, where do I find those settings? Inside the router or is it on the talktalk online account settings?

[fr8ys]

Do you have homesafe set to on as disabling sites during certain hours is one of the features?