on 21-12-2021 09:58 AM
He put in a new terminal box and then connected it to our wifi hub using a cable supplied by Talk Talk.
Since then the home safe setting have not worked at all.
I contacted TT and they took me through all sorts of changes to our computers but nothing made a difference. It seems obvious that the change to fibre is the issues, but TT aren't being very helpful. I can expect a call from an engineer, but probably not until after Christmas.
This is too long to wait for me, so does anyone have any idea what might be happening?
I thought it might be that the router is pointing at a new dns, but the dns is still 18.104.22.168
It's very perplexing and upsetting.
on 21-12-2021 12:39 PM
on 21-12-2021 12:18 PM
They have also opened the same issue in the FIBRE board here
Maybe this should be moved to the FUTURE FIBRE board.
on 21-12-2021 12:10 PM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 21-12-2021 11:47 AM
on 21-12-2021 11:36 AM
on 21-12-2021 11:11 AM
on 21-12-2021 11:00 AM
on 21-12-2021 10:21 AM