on 06-07-2022 12:13 PM
I recently replaced an old, broken Canon cartridge ink printer with a new Epson ink tank model. The new one works fine but, every time I print something, the Canon is offered as first option. I have a TalkTalk black box router and I assume my wi-fi connected devices can be controlled from its dashboard, but I can't see how to remove the Canon option. Any advice gratefully received.
07-07-2022 10:31 PM - edited 08-07-2022 10:56 AM
I should have said the old Canon printer option has completely gone on my Win 10 tablet, thanks NewbieHere.
On Android 12, it's
》More connection settings
》Default print service
The last does a search which only shows the Epson printer stuff; no sign of one for the old Canon.
I am still seeing the Canon option when I print, though.
on 07-07-2022 02:31 PM
I’m sorry but I’m not familiar with android phones but I did find this on the internet - might be worth a try.
Find the printer you want to edit or remove, and then press and hold the printer name until the Manage printers menu displays. Tap Modify to edit the printer name or update the printer IP address, or tap Forget printer to remove the printer.
on 07-07-2022 02:29 PM
Depending on Android version, try
Settings > Connection (&sharing) >Print > Default Print Service and then see what AVAILABLE DEVICES are listed.
You may be able to remove the offending printer there.
on 07-07-2022 02:02 PM
.... and if I'm using an android phone? I've looked and can see nowhere to delete devices in settings. I'm quite possibly wrong but I think I might have to access my Google,1 account. I'm definitely using WiFi Direct though as the Epson printer screen displays AP against the wireless icon.
on 07-07-2022 11:10 AM
I think I misread your post.
If it’s the old discarded Cannon printer that you want to stop appearing at the top of your “select printer” list you should be able to do it in your computers settings.
ie for Windows 10
click on devices
click on printers & scanners
select the printer you want to remove
click the remove device button
confirm by clicking yes.
if you are using an apple computer
choose Apple Menu
printers & scanners
select printer in the list
click remove button
then click delete printer
on 07-07-2022 10:49 AM
Thanks for that. I might be on WiFi direct; the information in the Epson link looks familiar though I didn't specifically go down that route setting up the printer. I'll step back for now and try to understand what I've ended up with. Tbh, I'm getting rather too long in the tooth to remain as technically competent as I was 20 years ago, so I might just settle for what I have, especially if my Windows tablet comes up to scratch.
on 06-07-2022 04:51 PM
It might just be Epson wi-fi direct is enabled.
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
|2||Computer with a wireless interface|
|3||Other wireless device|
06-07-2022 04:42 PM - edited 06-07-2022 04:48 PM
I've deleted the Canon print app on my Android phone but still get both options when I ask to print something. On the other hand, at the moment, I'm seeing the Epson first, which is a step forward.
on 06-07-2022 12:56 PM
@durdle if the Canon printer is off, not connected to your router and no longer used, the issue is with the Canon printer software on your devices and nothing to do with your current WiFi connections.
Simply remove the Canon printer software from all your devices and when you go to print it will no longer appear as an option.
on 06-07-2022 12:15 PM