on 29-12-2021 03:57 PM
I have a Talk-Talk D link system taking the signal through the mains to the Box. It has been in for many years and is starting to fail intermittently. I would like to request a replacement pair but I cannot get anyone to make a request to as it does not feature in any of the help systems I have tried.
Anyone know how I can discuss this problem with someone who knows what I am talking about?
on 04-01-2022 08:12 AM
on 02-01-2022 09:55 PM
I am unsure on TalkTalk's position on replacing such old units, so I will leave it up to them to confirm it with you.
on 02-01-2022 04:33 PM
I have found a guide to the D-Link and established a connection through resets and pairing that is functioning but the powerline on both shows red lights. Nothing has changed in the house other than a new modem. As I have ancient Talk Talk adapters can you supply me a replacement, i.e the latest model that I assume will be compatible with the new router?
Thanks for you help, the community responses have shown that I am not the only one with this problem.
on 30-12-2021 11:19 AM
OK that means that one unit cannot connect to the other one. As the powerline light is on when side by side in a double socket as per your photo, then the problem may be your electical wiring, but before being certain of it, does the powerline light go out on either when in this double socket?
on 30-12-2021 10:56 AM
Thank you Debbie and Keith. My D-Link system was installed with the box and many modems ago so not surprising it giving problems. I believe its a Huawei DHP- 300AV. I have attached a picture. There is plenty of help on setting up D-Links but they don't relate to this model. The central Powerline light works intermittently, but will not stay green for long. It could be that it needs pairing with the modem but I don't know how to do that as there are no factory reset buttons just an on-off switch. Are there any instruction manuals that old?
on 30-12-2021 08:33 AM
on 29-12-2021 04:14 PM
If you look at the back of the units there will be a label containing the make & model for the powerline adapter & also one on the router. 13:74:2F might be half of a MAC address, but in reality, it means nothing as far as identifying what equipment you have.
Sorry to be pedantic, but currently I simply do not know enough of your setup to begin to help you.
on 29-12-2021 04:07 PM
The D-link takes my broadband connection from the top of the house to the ground floor through the mains where there is an ethernet link to the Talk Talk box from the base D-link unit. The only model code I have off my device list is 13:74:2F.
Thanks for making such a prompt response
on 29-12-2021 04:01 PM
Please can you elaborate:-