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Broadband help

For queries about your TalkTalk broadband service.

Internet Down

LLBV123
First Timer
Private Message
Message 2 of 2

I've had no internet for about 9 hours so far, from around 2am til almost 11am

 

My eero is red and nothing has changed about it, nothing has been moved or knocked. I reset it anyway just incase, and checked all the wires. But it's fine as it should be. Nobody at talktalk is getting back to me and I'm not really sure what to do anymore.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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