Internet & broad band not working

[06Cadoxton06]

Internet not working

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Divsec]

Hi @06Cadoxton06 that's unfortunate. Have you tried anything to rectify the situation? My account has a suite of self test diagnostics you can run to narrow the options.

your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.