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Broadband help

For queries about your TalkTalk broadband service.

Internet down

Ems34
First Timer
Private Message TalkTalk

on ‎10-01-2025 06:55 AM

Message 3 of 3

Been down since yesterday afternoon (9.1.25) still not on this morning. Couldn’t get an answer on live chat or phone. Is there a fault? 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎10-01-2025 03:32 PM

Message 1 of 3

Hi Ems4,

 

Are you experiencing any problems with your telephone service, is there a dial tone?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎10-01-2025 07:06 AM

Message 2 of 3

Hi @Ems34 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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