Internet failure

[stophus]

My internet connection keeps failing. The red light comes on the router. I attempt to reset (switching the router of for different lengths of time) and the red light returns flashing, then alternative flashing red and white, finally returning to a constant red light again. After several hours the internet is restored. This has happened twice in the last 4 days.

[Debbie-TalkTalk]

Hi @stophus 

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[Debbie-TalkTalk]

Hi @stophus 

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie