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For queries about your TalkTalk broadband service.

Internet wire burned

Suzanne06
First Timer
Private Message TalkTalk

on ‎13-05-2024 01:42 PM - last edited on ‎13-05-2024 01:53 PM by

Private Message TalkTalk

Message 3 of 3

Hello,

 

I have the eero Pro 6.

 

Today someone has burned through my outside wire while gardening was being do.

How can I get this replaced as I need the internet for my house alarm?

 

Thank you

 

REMOVED

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎17-05-2024 08:34 AM

Message 1 of 3

Hi Suzanne,

 

Do you still need help with this?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎13-05-2024 01:54 PM

Message 2 of 3

Hi Suzanne,

 

Please do not post any personal information on the Community. What lights are currently on the ONT box at the moment please?

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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