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Broadband help

For queries about your TalkTalk broadband service.

Internet

30121983Thas
First Timer
Private Message TalkTalk

on ‎23-10-2024 06:46 PM

Message 4 of 4

my Tv Wi-Fi, not connected sometime working sometime didn’t work,

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

on ‎24-10-2024 08:08 AM

Message 1 of 4

Morning,

 

I'm sorry to hear this. If you could answer these questions then we can assist further with this.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Divsec
Community Star
Private Message TalkTalk

on ‎23-10-2024 07:07 PM

Message 2 of 4

Hi @30121983Thas have you tried connecting with ethernet cable?

I don't work here and all my opinions are my own.
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fr8ys
Community Star
Private Message TalkTalk

on ‎23-10-2024 07:07 PM

Message 3 of 4

Are you talking about a smart TV or a box provided by TalkTalk? Which device do you have?

 

Do you get any error messages? If so what are they?

 

Have you tried rebooting the Router?

 

Have you tried anything else to resolve this?

 

Please let us know so we can advise further.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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