No router or dva box

[Da001]

Hi team

update to full fibre on 24th no sign of router or Dva adapter on my account or text with tracking number is it possible if you can check for me much appreciated 

thanks Dave

[Debbie-TalkTalk]

Hi @Da001 

Our warehouse team has confirmed that the router and DVA have been ordered and were shipped yesterday, so this should arrive for when your service is upgraded.

Thanks

Debbie

[Debbie-TalkTalk]

Hi Dave @Da001 

I'm just looking at this now and I will post back here as soon as I have further information.

Thanks

Debbie