Are you talking about a smart TV or a box provided by TalkTalk? Which device do you have?
Do you get any error messages? If so what are they?
Have you tried rebooting the Router?
Have you tried anything else to resolve this?
Please let us know so we can advise further.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
