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Broadband help

For queries about your TalkTalk broadband service.

Internet

30121983Thas
First Timer
Private Message TalkTalk

on ‎23-10-2024 06:46 PM

Message 4 of 4

my Tv Wi-Fi, not connected sometime working sometime didn’t work,

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
In response to fr8ys

on ‎24-10-2024 08:08 AM

Message 1 of 4

Morning,

 

I'm sorry to hear this. If you could answer these questions then we can assist further with this.

 

Thanks

 

Michelle

 

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Divsec
Community Star
Private Message TalkTalk

on ‎23-10-2024 07:07 PM

Message 2 of 4

Hi @30121983Thas have you tried connecting with ethernet cable?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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fr8ys
Community Star
Private Message TalkTalk

on ‎23-10-2024 07:07 PM

Message 3 of 4

Are you talking about a smart TV or a box provided by TalkTalk? Which device do you have?

 

Do you get any error messages? If so what are they?

 

Have you tried rebooting the Router?

 

Have you tried anything else to resolve this?

 

Please let us know so we can advise further.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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