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Broadband help

For queries about your TalkTalk broadband service.

Is there an email address for TalkTalk? I've been searching for ages and found none ,

Anthony4551
First Timer
Private Message TalkTalk
Message 4 of 4

Is there an email address for TalkTalk, - I can't find one to complain about download speed,(20Mbps) when it should be 105. The "Chat" is a complete waste of time, -  nobody ever answers me. I think I'll look for a better, more accessible provider.

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
Message 1 of 4

Hi Anthony,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 4

I have moved this to the Broadband section for you. The support team here can look into this for you, make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

There is no email address to write to. You either phone, use chat or this forum.

 

If you describe your issue here you will get a response from staff or a community member who can help.

 

Please though select the appropriate help board to post your problem to.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).