Ask us about your TalkTalk email account and Webmail.
yesterday
Hi,
Having waited months for the new "TalkTalk mailbox manager" to be released I have been unable to login into my mailbox manager account which worked fine prior to the upgrade.
I believe the issue is related to having a @gateway.net domain on the primary email address.
I receive the following error "You are not allowed to sign in" however if I amend the email domain to @talktalk.net I receive the following "The username or password is incorrect".
I do not have a talktalk.net domain email address.
Any ideas how this can be resolved as I need to delete an associated email address?
thanks
3 hours ago
Hi, @ltk007
There are 2 "TalkTalk mailbox managers" . That's a misnamed title. They are really "TalkTalk Email Addresses managers"
To go to the old one, go here, https://service.talktalk.co.uk/manage-email
To go to the new one go here, https://apps.talktalk.co.uk/myaccount/?#/login
They are both still current
So, which of the 2 are you talking about?
Bill