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Broadband help

For queries about your TalkTalk broadband service.

Move home - unable to connect broadband

mandyluipyy
First Timer
Private Message

on ‎24-04-2023 09:46 AM

Message 2 of 2

Hi,

 

I just moved home today, the Enginneer came this morning and told me the network will be ready in 15mins. So, its been an hour, I kept connecting the wifi and errors shown - either ‘you do not have permission to view this directory or page’ or ‘500’. 

 

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎24-04-2023 11:04 AM

Message 1 of 2

Hi mandyluipyy

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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