email support

computerman1 · ‎09-04-2026

received email about change to everymail. it says We’ve continued to provide your TalkTalk email service free of charge for some time. However, as you’re no longer a TalkTalk broadband customer, we’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation.

I have been a talktalk broadband customer about 40 years and still am and still use the router you supplied about 3-5 years.

So why do i have to change to everymail and is the a way i can continue without changing

bob green xxxx [email address removed for security reasons]

bobg

fr8ys · ‎09-04-2026

I hope they are going to follow this up by sending everyone an apology email

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

worksopblade · ‎09-04-2026

I've just finished on the chat line with an agent.
He said that large numbers of customers have been sent this email in error, and not to worry, I wont be disconnected.
Lets hope he is correct

Gliwmaeden2 · ‎09-04-2026

@computerman1, please do not post any personal information details in the public thread.

I've removed the email address from public display in your post.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

fr8ys · ‎09-04-2026

Please see here for more details and the action you need to take depending on your circumstances.
https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465
Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.