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Broadband help

For queries about your TalkTalk broadband service.

New customer, router delivered but no connection.

Akozak
First Timer
Private Message TalkTalk

on ‎05-05-2024 11:13 AM

Message 2 of 2

The service should be live 2 days ago, my appointment with the technician was canceled as my flat was apparently plug  and go ready. Clearly it is not. Tried every socket available to no avail. Am I missing something? 

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎07-05-2024 09:12 AM

Message 1 of 2

Hi Akozak

 

I'm sorry to hear this.

 

Please can you add your name, TalkTalk landline number and account number to your Community Profile.

 

We can then take a look at this for you.

 

Thanks

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