on 21-12-2021 12:03 AM
Hi please send a new router.
For past few weeks my current router keeps disconnecting devices randomly at all times of day and night and also cannot access all websites when it is connected. Tried resetting it but keeps doing it. Both wired and wireless devices are affected!
I have to use my mobile data to access internet which is getting annoying.
on 21-12-2021 07:09 AM
I'm sorry to hear this.
I have ordered you a replacement router and a returns bag for your current router.
Please allow 24-48hrs for this to arrive. Let us know how the connection compares with this router.