Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wi-fi hub

chendj1
First Timer
Message 3 of 3

My new wi-fi hub is interfering with the landline. The landline is connected into the micro-filter but the landline now bleeps and sets the answerphone off. Help.

0 Likes
2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hello,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

0 Likes

Skynet_TX
Community Star
Message 2 of 3

Hi @chendj1,

 

Are you just hearing a bleep, with no other noise, or do you hear lots of random noise ?

Do you have a microfilter in every phone socket in the house that is being used ?

Do you have any other microfilters you can try with, just in case it is a microfilter itself that is faulty ?

Have you just joined TalkTalk, or just changed to a different package, or were you just sent a new Hub whilst remaining on the same package ?

 

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

 

Don't post any personal details in this thread, just add them to your community profile.

 

Then they will hopefully be able to respond to this post tomorrow.

0 Likes