New thread for Broadband Router advice?

[Timorteo]

I guess this is what you mean by starting your own thread for this issue? Thanks for any help you can give!  Ive attached the most recent Internet speed we're receiving. Please advise. 

[nambuso-TT]

Hi there @Timorteo. Please confirm if you are still messaging us from home where the TalkTalk services are installed so that we can continue with checks.

[Gliwmaeden2]

@Timorteo, did you miss my previous post?

There is no staff support on the forum at weekends. 

[Timorteo]

Hi Angelique, are you running checks for me?? Thanks

[Gliwmaeden2]

@Timorteo, you'll need to be on here during the day on a weekday, so Monday to Friday c 8am to 6pm.

No staff support on here till after the weekend. 

Phone 03451 720088 on Saturday,  8am - 6pm or use Chat either day.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

[Timorteo]

Yes, I'm messaging from home. Thanks

[angelique-TT]

Good morning Timorteo. I will run checks for you. Please confirm if you are messaging us from home.