No Internet for 2 days

[Gailey59]

I have had no internet for two days, I’ve called repeatedly, I cannot speak to an ACTUAL person, I’ve reported a problem, it’s come back no fault, and yet they be still got no Internet??   How am I supposed to fix this when I cannot talk to anyone?   I’ve turned til he router off, left it, gone back, still no joy?  

can someone help please?  

[Anonymous]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle