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Broadband help

For queries about your TalkTalk broadband service.

No Internet

ronke
Chatterbox
Private Message
Message 2 of 2

22 days now without internet connection.

3 engineer visits

1 new router

5 hours on the phone to Talktalk

6 hours with engineers

4 hours waiting for a manager to ring (as agreed but didn't happen)

£24 for a dongle.

ALL because Talktalk didn't tell Openreach we were no moving house and they forgot to cancel.

Why don't Talktalk ask Openreach to connect us back up?

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi,

 

I can see that you already have another topic. Please can you continue with your previous topic and we can look into this further.

 

Thanks

 

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