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Broadband help

For queries about your TalkTalk broadband service.

Cisco AnyConnect VPN Client

Crome1963
Chatterbox
Private Message
Message 11 of 11

Hi I'm trying to use Cisco whilst working from home and cannot connect so having to tether to Mobile prone which is not ideal?

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10 REPLIES 10

Message 1 of 11

Hi Crome1963

 

No problem 🙂  Please let us know how you get on.

 

Thanks

 

Debbie

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Crome1963
Chatterbox
Private Message
Message 2 of 11

Fabulous, many thanks for your help.

Message 3 of 11

Hi Crome1963

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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Crome1963
Chatterbox
Private Message
Message 4 of 11

If you think that would resolve the issue, yes please

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Message 5 of 11

Hi Crome1963

 

I can send you a Huawei WIFI hub for testing, would you like me to arrange this?

 

Thanks

 

Debbie

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Crome1963
Chatterbox
Private Message
Message 6 of 11

I don't have a lead which connects to my laptop either

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Crome1963
Chatterbox
Private Message
Message 7 of 11

I've not tried it wired as router too far away

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 8 of 11

Hello,

 

Thank you. The router currently has the most recent version of firmware. Can I just confirm, does this happen if you try to connect both wired and wireless?

 

Thanks

 

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Crome1963
Chatterbox
Private Message
Message 9 of 11

This has been done but don't use home telephone number

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 10 of 11

Morning,


 

Can you please update your community profile to include your:



     
  • TalkTalk Telephone number



  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

 

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