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Broadband help

For queries about your TalkTalk broadband service.

No internet service Southgate, North London

Martin84
Whizz Kid
Private Message TalkTalk
Message 5 of 5

Hello

Ca TalkTalk tell me if there are any problems affecting broadband connectivity in Southgate, North London, postcode N14?

My broadband connection has been down all day and I am having to rely on USB tethering via a mobile phone.

Thanks

Martin84.

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4 REPLIES 4

Message 1 of 5

Hi Martin,

 

Thanks for the update and I'm glad to hear that everything is now ok.

 

Michelle

 

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Martin84
Whizz Kid
Private Message TalkTalk
Message 2 of 5

Hello

Just to advise that whatever the problem was yesterday, my broadband connection now seems to be back to its usual self. 

Thanks to the respondents.

Martin84.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Martin,

 

Can you please update your community profile to include your:

 

  • Name
  • TalkTalk Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

It is probably a fault that affects you only. I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.


Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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