No internet

[Ricky4Eyes]

Hi 

My router has been flashing white/orange since midnight and I have no internet connection.

I have tried resetting the router etc. 

There has been no change to the setup at my end that would have caused this. 

Thanks

[Michelle-TalkTalk]

Morning,

Ok thanks for confirming and I'm glad to hear this 🙂

Thanks

[Ricky4Eyes]

Morning Michele,

Thanks for checking. Yes, it's fine now.

I expect it was an issue with the line, as the other user suggested.

Thanks

[Michelle-TalkTalk]

Morning,

Can I just confirm, is your connection still ok since your last post?

Thanks

[Skynet_TX]

It could have just been a fault out on the phone network, if Openreach's automated systems detected the fault (or if the fault was also affecting other customers, and they reported it), then potentially Openreach could have fixed the issue today.

[Ricky4Eyes]

It's working now with apparently no input from me and I assume no input at Talktalk's end so what could have caused that? 

[Chris-TalkTalk]

OK thanks

[Ricky4Eyes]

No. I have had to go into the office to work now so I can't test anything.

I'll see if it's working or not when I get home this evening.

Thanks

[Chris-TalkTalk]

Do you have another router that you can test with?

Chris

[Ricky4Eyes]

I don’t have a landline phone so I can’t check. 

[Chris-TalkTalk]

Hi Richy4Eyes,

I'm sorry to hear that you're experiencing problems with your service. Is you're telephone service working OK, do you have a dial tone?

Chris