No internet

[Lu12345]

My internet has been on and off all day ...more off than on. It's currently solid amber on the router.  However it's also unusually solid white for long periods but with no connection. Your page says there is a fault at your end. I need internet to work and my partner is disabled and needs it for some equipment. This lack of internet  has been happening with increasing frequency - I really need it sorting quickly please.

[Michelle-TalkTalk]

Good morning,

How are you getting on, do you still need assistance with this?

Michelle

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle