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Broadband help

For queries about your TalkTalk broadband service.

Can someone disable WiFi optimization for

Wbint
First Timer
Private Message TalkTalk
Message 5 of 5

Can someone disable WiFi optimization on 2.4 gig please.

 

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4 REPLIES 4

Message 1 of 5

Hi Wbint

 

How's the connection been over the last 24hrs?

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Message 2 of 5

Hi Wbint

 

I've switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Wbint

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then switch off the WIFI optimisation.

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

WiFi optimisation affects both the 2.4 & 5GHz bands. It cannot be disabled for just one band.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?