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Broadband help

For queries about your TalkTalk broadband service.

Can someone disable WiFi optimization for

Wbint
First Timer
Private Message TalkTalk
Message 5 of 5

Can someone disable WiFi optimization on 2.4 gig please.

 

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4 REPLIES 4

Message 1 of 5

Hi Wbint

 

How's the connection been over the last 24hrs?

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Message 2 of 5

Hi Wbint

 

I've switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Wbint

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then switch off the WIFI optimisation.

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

WiFi optimisation affects both the 2.4 & 5GHz bands. It cannot be disabled for just one band.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support