No internet
on 25-12-2023 06:47 PM
Message 6 of 6
Had orange flashing light suddenly appear on router and haven’t had internet connection for 24 hours changed cable’s rebooted nothing helps. Anyone else having issues or got any suggestions. Don’t wanna miss the soaps over Christmas
Labels:
- Labels:
-
Connection
-
Router
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5 REPLIES 5
on 27-12-2023 07:56 AM
Message 1 of 6
Hi linjohn,
I'm sorry to hear this. Please can you create your own topic and we can look into this further for you.
Thanks
Michelle
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on 27-12-2023 07:56 AM
Message 2 of 6
Hi Littlem,
Can you please update your community profile to include your:
- Name
- Telephone number
- Alternative contact number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle
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on 26-12-2023 10:50 PM
Message 3 of 6
I've been facing same issue several times and it's getting repeated despite their promise
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on 25-12-2023 07:09 PM
Message 4 of 6
Phone support won't be open before Wednesday either, @Littlem:
Chat is available every day, but with more limited hours than usual:
Gliwmaeden2, a fellow customer.
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on 25-12-2023 06:54 PM
Message 5 of 6
The internet will only affect catch-up apps, not terrestrial TV signals.
Staff here are not back until Wednesday so you'd be best phoning during opening hours to report a fault.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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