No life in router

[Passion123+]

My router is dead.I have moved house and was supposed to be reconnected today but there's absolutely nothing happening.

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Make sure that your profile information is filled,  @Passion123+, for staff to identify your account  - they will follow up during the day. 

Go via your avatar/name; settings; Personal Information....SAVE CHANGES.