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Broadband help

For queries about your TalkTalk broadband service.

No returns bag

Patrash
First Timer
Private Message TalkTalk
Message 7 of 7

Got new router and returns label but no bag

 

Pat westie mum
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6 REPLIES 6

kanya-TT
Support Team
Staff
Private Message
Message 1 of 7

We've sent the returns bag to your address, please note it will take 2-3 working days to receive it. 

 

Kanya

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Message 2 of 7

Got label but no bag for old router can I send it back in box new router came in

Pat westie mum
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kanya-TT
Support Team
Staff
Private Message
Message 3 of 7

That should be the returns bag but let me check if we did send you one on my end. 

 

 

Kanya

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Message 4 of 7

Yes

 

Pat westie mum
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kanya-TT
Support Team
Staff
Private Message
Message 5 of 7

Hey there, @Patrash. Is the Returns Label from TalkTalk? 

 

Kanya

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 6 of 7

Staff can get a returns bag out to you, after the weekend, @Patrash.

 

Complete your community forum profile details for them to check your address etc.

 

Go via your avatar; settings. Personal information.  SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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