My Hive Hub (Nano 2 Hub V2) has worked fine for many years, cable connected to my TalkTalk Router (Sagemcom FAST 5364 3.00). But at some point over the last several months it has fallen offline - constantly showing a slow flashing green light - and I can't get it to recover its connection.
All other connected devices on my router are working fine.
I've attempted all troubleshooting as advised at the Hive website 'What to do if your Hive Hub is offline' help page, and also by resetting the Router. Following any/all approaches suggested I just end up with the Hive Hub still showing a flashing green light (ie not connected).
The power and ethernet cable connections are definitely sound, and I can access the router's configuration and see the device 'hivehub' as live on the network.
I've read on some similar posts it may be due to the SG4K100174 router software update, and the Sagemcom model being unsuitable for the service required by the Hive Hub. Is there an alternative TalkTalk router model I could be provided, to see if this is the root of the problem?
