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Broadband help

For queries about your TalkTalk broadband service.

PORT FORWARDING

Radiokenny
Sightseer
Private Message TalkTalk

Wednesday - last edited Wednesday by

Private Message TalkTalk

Message 6 of 6

Hi all

I have a Huawei Echo Life dg8041w from  and as much as I try I cant get it to work .Am I missing something any help would do 

I used 8080 port on my other TalkTalk router

Kind regards 

Kenny 

 

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5 REPLIES 5

KeithFrench
Community Star
Private Message TalkTalk

Thursday

Message 1 of 6

Hi @Radiokenny 

 

I can definitely help with port forwarding issues on all TalkTalk routers, irrespective of their support state. 

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Gliwmaeden2
Community Star
Private Message TalkTalk

Thursday

Message 2 of 6

@Radiokenny, the DG8041W is listed among devices that Talktalk no longer supports as it cannot supply firmware updates.

 

@KeithFrench may well be able to help with the current issue though.

 

If it's not working at all, Talktalk will issue a supported router [though you haven't mentioned what the other router is that you have already got, and haven't clarified where the Huawei came from].

 

If it still works, you'd be charged for a replacement, unless within 4 months of the end of your contract and want to renew.

https://help-centre.talktalk.co.uk/Broadband/Security/Telecoms_Security_Act_Unsupported_devices

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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KeithFrench
Community Star
Private Message TalkTalk

Thursday

Message 3 of 6

Hi @Radiokenny 

 

Are you saying that you cannot get the DG8041W to work at all, or are you saying this is just a port forwarding problem? Assuming the latter, please can you PM me (to preserve your privacy) a screenshot of the port forwarding rule that you are trying to set up.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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ferguson
Community Star
Private Message TalkTalk

Wednesday

Message 4 of 6

@KeithFrench 

One for you, my friend?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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ferguson
Community Star
Private Message TalkTalk

Wednesday

Message 5 of 6

@Radiokenny 

Have you missed something out after "from?"

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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